Shipping policy

Shipping Policy

Maui Creative Company currently ships to addresses within the United States.

Shipping rates and available delivery options are calculated and displayed at checkout based on your order and delivery address.

Order Processing

Orders are prepared and shipped as quickly as possible. You will receive an email confirmation when your order has shipped, including tracking information when available.

Delivery Times

Delivery estimates shown at checkout are provided by the shipping carrier and are estimates only. Actual delivery times may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Address

Please make sure your shipping address is complete and accurate before submitting your order. If you notice an error after placing your order, contact us as soon as possible at maui.creative@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Damaged, or Incorrect Orders

If your package arrives damaged, you receive the wrong item, or there is another problem with your order, please contact us at maui.creative@gmail.com so we can review the issue and make it right.

If tracking shows that a package was delivered but you cannot locate it, please contact the shipping carrier and then reach out to us if you need additional assistance.

Returns

Returns are handled according to our Return and Refund Policy.

Questions

For questions about shipping or an existing order, contact Maui Creative Company at maui.creative@gmail.com.